Privacy Policy

Fresh Start Fund — NeXt Chapter Recovery

Last Updated: January 2024 — NeXt Chapter Recovery, Duncan, BC

1. Introduction

NeXt Chapter Recovery ("NCR", "we", "us", "our") is committed to protecting the privacy of all individuals who interact with the Fresh Start Fund campaign. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

By donating to or interacting with this campaign, you consent to the practices described in this Privacy Policy.

2. Information We Collect

When you donate to or interact with the Fresh Start Fund, we may collect the following information:

  • First and last name (for donor acknowledgement)
  • Email address (for donation confirmation and campaign updates)
  • Donation amount and payment method
  • Any message or note included with your donation
  • Date and time of donation
  • Whether you wish to remain anonymous

We do not collect payment card numbers, banking information, or any financial credentials. E-Transfer transactions are processed entirely through your financial institution's secure platform.

3. How We Use Your Information

We use the information we collect solely for the following purposes:

  • To record and acknowledge your donation
  • To send you a donation confirmation email
  • To display your name on the public donor wall (unless you request anonymity)
  • To send campaign updates if you have subscribed to notifications
  • To produce the public transparency report
  • To comply with any applicable legal obligations

We will never use your information for marketing, advertising, or any purpose unrelated to this campaign without your explicit consent.

4. Information Sharing

  • We do not sell, rent, or trade your personal information to any third party.
  • We do not share your information with advertisers or marketing companies.
  • Donor names and amounts may be published on the public donor wall and transparency report unless anonymity is requested.
  • We may share aggregate, non-identifying statistics (e.g., total number of donors, total amount raised) publicly.
  • We may disclose information if required by law or legal process.

5. Data Security

Campaign data is stored securely using industry-standard practices. Donor information entered through our campaign pages is stored locally in the campaign management system and is accessible only to authorized NCR administrators.

While we take reasonable steps to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

6. Anonymity Requests

If you wish to donate anonymously, please indicate this in the message field of your e-Transfer or contact us at info@ncrecovery.ca . We will honour all anonymity requests and ensure your name does not appear in any public communications.

7. Cookies & Local Storage

Our campaign website uses browser local storage to maintain campaign progress data and display accurate statistics to visitors. This data is stored on your device and is not transmitted to any external server.

We do not use tracking cookies, advertising cookies, or any third-party analytics that collect personal information.

8. Children's Privacy

This campaign is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Your Rights

Under applicable Canadian privacy law (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information from our records
  • Withdraw consent for the use of your information at any time

To exercise any of these rights, please contact us at info@ncrecovery.ca .

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the campaign website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

NeXt Chapter Recovery
Duncan, BC — Cowichan Valley, British Columbia, Canada
info@ncrecovery.ca
ncrecovery.ca